The following terms and conditions govern the sale by Monard Shooting
By placing an order, the Customer agrees
to be bound by and accepts these terms and conditions, which are
subject to change without prior written notice at any time, in
the sole discretion of Monard Shooting.
These terms and conditions may NOT be altered, supplemented, or
amended by the use of any other document(s). Any attempt to alter,
supplement or amend this document or to enter an order for product(s)
which is subject to additional or altered terms and conditions will
be null and void, unless otherwise agreed to in a prior written
signed by both Customer and Monard Shooting.
All sales will be governed by Swedish law.
By approved credit card only. Payment must be received by Monard
Shooting prior to Shooters Shop's acceptance of an order and shipment
of the goods.
Shipping charges are detailed in the Shipping information and
will identified on the invoice. The charges will be calculated
automatically taking into account the size of the Customers order
and the country of destination.
Import duties, if any, have not been taken into account and are
the responsibility of the Customer in all circumstances.
Orders sent to Customers within the European Community.
VAT at the rate of 25% is chargeable and is not included in the
The currency used for all price information is EURO. For transactions
you choose the currency you want to pay in.
The materials in this site and the products offered for sale are
provided "as is" and without warranties of any kind,
either express or implied. To the fullest extent permissible pursuant
to applicable law, Monard Shooting disclaims all warranties, express
or implied, including, but not limited to, implied warranties
of merchantability and fitness for a particular purpose. For the
avoidance of doubt, the products sold are only fit for use and
enjoyment as ornaments and not for any other purposes.
Products purchased directly from this WWW site by the Customer
may be returned by Customer in accordance with Monard Shooting's
"Total Satisfaction Return Policy" in effect on the
date of the invoice.
We want you to be satisfied with every purchase, and we will make
every effort to resolve any problem you may have. Before contacting
us with a request for a return or credit, please read these policies.
If you are not satisfied with your purchase
you may request a refund or replacement by advising us by e-mail
within 7 days of receipt of your order.
All items for return must be in original condition, in original
packaging and with all box inserts and accessories. Any discrepancies
will result in a full or partial forfeiture of your credit.
Required Return Procedures
Before returning any purchase for any reason whatsoever, you must
e-mail our returns department for a Returns Authorisation number
and Return Instructions with the following information.
Name & address
Product name with quantity
Reason for return
Do you require a replacement or a credit?
When returning the goods, you must adhere to the following policy
Remember, all items must be in original condition in original packaging
and with all box inserts and accessories.
Remember also to include your invoice (or a photo-copy) from the
You must write your RA number on the outside of the package.
Return your package to Monard Shooting by the method outlined in
the Return Instructions.
You must e-mail us with confirmation when you have implemented the
All items being returned must be received by Monard Shooting within
the following specified days of us sending you by e-mail your RA
number and return instructions:
United Kingdom 7 days
Europe (excluding the UK) 7 days
USA 14 days
Rest of World 14 days
If you have requested replacement rather than credit, we will ship
your replacement, if you qualify under the terms above, to the same
address as the original order.
If you have requested credit rather than replacement, we will credit
the original account number given with your order, provided you
qualify under the terms above, with the full amount including all
carriage charges (both ways).
Service and Support
Monard Shooting endeavours to provide excellent customer support.
Monard Shooting promises that its Customer Services will attempt
to handle any problems involving goods ordered from Monard Shooting
quickly and effectively by e-mail.